This document, through its content, makes available to third-party users the Regulation regarding the terms and conditions of use of the website www.graniceri.com.

The website www.graniceri.com is operated by the commercial company GRANICERI ONLINE SRL, based in Ploiesti, Prahova, Sos. West no. 12, Ground floor, Sp. 6, registered in the Trade Register with number J29/1274/2019, Unique Registration Code 40790685.

GRANICERI ONLINE SRL company is not registered for VAT purposes, therefore it has no obligation to collect VAT on the sales price from the final consumer, the prices displayed on the website are expressed in RON and represent the final price of the products or services.

The use of the site (including access, navigation and purchase of products on this site) constitutes an implicit agreement to comply with the terms and conditions stated in this document with all the effects and consequences arising from it.

The administrator of the www.graniceri.com site reserves the right to modify the content of this agreement at any time, without prior notification to the people who use it, hereinafter referred to as "Users". Users will have permanent access to the terms and conditions of use of the services, to be able to consult them at any time.

Site content and intellectual property rights

The administrator of the site, GRANICERI ONLINE SRL, makes permanent efforts so that the information available on the www.graniceri.com site, including the product description, as well as the listed prices, are correct and complete, but for reasons of an objective nature or that due to human errors, the updating of relevant information on the site may be delayed. In these situations, GRANICERI ONLINE SRL will try to fix all the errors as soon as possible. If it is established that these errors influence the order, GRANICERI ONLINE SRL will notify the consumer as soon as possible, for its reconfirmation or cancellation.

The consumer is not allowed to use, distribute, copy, publish, transfer to third parties, modify and/or alter, include any content in a context other than the one originally intended by GRANICERI ONLINE SRL, remove signs that signify copyright on the content, such as and participating in the transfer/sale/distribution of materials made by reproducing or modifying the content, except by concluding a written user agreement with GRANICERI ONLINE SRL.

The consumer can copy, transfer and/or use content only for non-commercial or personal purposes, only if they do not conflict with the provisions of the terms and conditions.

The extraction of any information followed by any commercial use that exceeds the scope of private copying regulated by law or for sale or licensing and without prior written consent of the owners of the property rights constitutes a violation of the terms and conditions.

You also agree not to affect and interfere in any way with the security elements of the site, with the elements that prevent or restrict the use, copying of a content or elements that strengthen the limits of use of the site or its content.

The right of consumers to unilaterally terminate the contract

Please make sure that you have checked the product specifications and its compatibility by visiting the manufacturer's page before buying it. The commercial relations between the buyer and GRANICERI ONLINE SRL are officially regulated by Government Ordinance 130/2000, regarding consumer protection when concluding and executing distance contracts.

The consumer has the right to notify the merchant in writing that he is canceling the purchase, without penalties and without citing a reason, within 14 days from receiving the product or, in the case of services, from concluding the contract.

The administrator of the www.graniceri.com site makes permanent efforts to keep the information on the site accurate, but sometimes they may contain inaccuracies (the specifications or the price of the products modified by the manufacturer without notice or flawed by operating errors). Attention: the photos are informative and may contain accessories that are not included in the standard packages.

The GRANICERI ONLINE SRL company reserves the right to cancel orders that concern products that appear outside the scope of control of the www.graniceri.com site within the online interface or that, due to some errors, present obviously erroneous/ridiculous prices (prices that may be considered erroneous/derisory by the average consumer), with the consequence of returning the entire amount paid by the consumer in consideration of the canceled orders.

The administrator of the www.graniceri.com site takes all measures to ensure that the information about the availability of the products in stock is correct, but sometimes for reasons related to the dynamics of stocks and the time of registration of payments, there are situations in which the product is no longer available be available in stock to be delivered. In these situations, GRANICERI ONLINE SRL will inform the consumer as soon as possible, to cancel the order, set a new deadline for delivery or, in certain situations, the option to buy another product at a quality and price equivalent to those requested in the initial order.

In the case of justified reasons, GRANICERI ONLINE SRL reserves the right to restrict the consumer's access to place an order and/or to certain accepted payment methods, if it considers that based on the consumer's conduct or activity on the website www .graniceri.com, his actions could harm the company GRANICERI ONLINE SRL. In any of these cases, the consumer can contact the administrator of the www.graniceri.com site, to receive information about the reasons that led to the application of the mentioned measures.

In the case of online payments, the GRANICERI ONLINE SRL company is not/cannot be held responsible for other additional costs borne by the consumer, including but not limited to: card payment fees or currency conversion fees applied by the card issuing bank, if they are charged by the bank issuing the card. Only the consumer is responsible for such actions.

Fraud

In order to access and use certain sections of the website, it may be necessary to create a personal account. You hereby declare that you assume full responsibility for all and any of the activities carried out through the account you open on the website and, consequently, we advise you to ensure the security of the account password or other access data. If the security of the account you own is compromised, you must immediately notify the site administrator. GRANICERI ONLINE SRL is not responsible for damages caused to you or caused to third parties of any kind, through unauthorized use of the account.

Applicable law

By purchasing products from the GRANICERI ONLINE SRL company through the "SEND ORDER" function and accepting the present terms and conditions of the online store at the address www.graniceri.com, the present terms and conditions apply, with the exception of the cases in which they were stipulated expressly other conditions.

The legal relations between GRANICERI ONLINE SRL and consumers are governed by Romanian legislation.

According to the legislation in force, GRANICERI ONLINE SRL has the obligation to indicate to consumers the existence of the European online dispute resolution platform, which can be used to resolve disputes, without the involvement of a court. The European Commission is responsible for the creation of this platform.

European online dispute resolution platform: http://ec.europa.eu/odr

GRANICERI ONLINE SRL offers consumers the following methods of contact and complaint, for any problems related to www.graniceri.com: by phone at 0770613569 or by e-mail at contact@graniceri.com. After receiving the complaint, the GRANICERI ONLINE SRL company will analyze the situation and present the client/buyer with an answer or ways to solve the problem.

Any disputes arising between GRANICERI ONLINE SRL and consumers will be settled amicably or, if this is not possible, the disputes will be settled by the competent Romanian courts in the Municipality of Ploiesti.

By using the website www.graniceri.com, the user agrees that Romanian laws will govern the Terms and Conditions of Use and any dispute of any kind that may arise between users and the administrators of the www.graniceri.com website. or its associations/partners/affiliates. In the event of any conflicts, an amicable solution will be tried first, and if an amicable solution is not possible, the conflict will be resolved in court, in accordance with the Romanian laws in force.

Service availability

The administrator of the www.graniceri.com site reserves the right to modify the structure and interface of any page or subpages of the www.graniceri.com site at any time and at any free time interval chosen, having the right to temporarily interrupt or permanently, partially or totally the services made available to the public through this website without any prior individual or general notification.

If you have questions or concerns about these terms of use, do not hesitate to contact us through the dedicated contact form or at the email address contact@graniceri.com.