The requested data
According to the requirements of the General Data Protection Regulation (GDPR - General Data Protection Regulation EU 2016/679) for the processing of personal data and regarding the free circulation of this data, Graniceri.com has the obligation to administer in safe conditions and only for the specified purposes , the personal data you provide us.
Graniceri.com site is operated by the company GRANICERI ONLINE SRL, based in Ploiesti, Prahova, Sos. Vestului no. 12, Ground floor, Sp. 6, registered in the Trade Register with number J29/1274/2019, Unique Registration Code 40790685.
Graniceri.com is an Operator of the personal data that you (the person concerned) send them to us.
GRANICERI ONLINE SRL company collects several types of personal data from you. such as first and last name, phone number, delivery address, email address, IP details or billing and payment details. Hosting and data storage takes place through the company Shopmania Net SRL.
Why we need data
We need your data. of a personal nature in order to be able to provide you with the following purposes:
- To process the order and supply the desired products and services;
- To evaluate the products and services we provide;
- To give you access to the site's functionalities as a registered user;
- For website administration
- To analyze and improve the website, the commercial offer and the advertising we carry out;
- To offer you the opportunity to participate in contests, promotions;
- To send you non-commercial or administrative messages (regarding changes to the site, user account, etc.);
- To send you offers, promotions, advertising and marketing messages regarding the activity of the Graniceri.com site, if you have expressed your consent in this regard.
What will we do with the data?
Your data of a personal nature are processed at the company headquarters. Hosting and storing your data. take place on the territory of Romania.
We may provide your data with a personal character to other companies with which we are in partnership relations, but only on the basis of a confidentiality commitment from them and only for the purposes mentioned in this document. The information requested in the case of online payments falls under the terms of use of payment processors, and Graniceri.com will not request or store any details related to your card.
Your data of a personal nature can be provided to the following service providers: Shopmania Net SRL, Dynamic Parcel Distribution SA, Delivery Solutions SA, Cargus SRL, (providers of courier services), i-Tom Solutions SRL, Intelligent It SRL (providers of management software ), Google Analytics (site traffic analysis provider), EuroPayment Services SRL, PayPal Sarl et Cie SCA (online payment service providers).
Also, your information of a personal nature can also be provided to public authorities (e.g. Prosecutor's Office, Police, Courts), based on and within the limits of legal provisions and as a result of expressly formulated requests.
We will disclose information if this is justified in order to protect us against fraud, defend our rights or property. We may also need to disclose your information. to comply with our legal obligation to respond to the legal requests of the authorities. Your data of a personal nature will be communicated only when we consider, in good faith, that we have the obligation to do so in accordance with the law.
How long we keep the data
The personal data provided for the processing of orders and which are included in the financial-accounting documents or in the documents attached to them will be stored for a period of 10 years, according to art. 38 of Annex 1 to Order no. 2634/2015. The personal data provided for the processing of orders and which are not contained in the financial-accounting documents or in the documents attached to them will be stored for a period of 3 years, the limitation period. After this period, this data will be destroyed.
You can request free of charge to confirm whether or not personal data is processed and access to processed personal data, according to legal provisions, based on a written request sent to the e-mail address: contact@graniceri.com. If the requests are unfounded or excessive, especially due to their repetitive nature, GRANICERI ONLINE SRL may refuse to comply with the request or charge a reasonable fee taking into account the administrative costs for providing the information or communication.
We will store your information. as long as we are required by law. If there is no legal requirement, we will store them only as long as necessary to be able to offer you our services. Based on a request sent to Graniceri.com by email to the address contact@graniceri.com or using the options available in the user account on the website, you can ask us to cancel the user account and delete or anonymize the data.
We will keep any personal data we hold for marketing purposes until you notify us that you no longer wish to receive this information.
What are your rights
If you consider that any of your personal data that we hold are incorrect or incomplete, you have the possibility to request the consultation, rectification or deletion of this information. You can contact us in this regard by email at contact@graniceri.com.
If you want to complain about the way we managed your data, please contact us by email at contact@graniceri.com. We will analyze your complaint. and we will work with you to solve the problem.
By reading the document, you have become aware of the fact that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to restriction, the right to rectification, the right to deletion, the right to withdraw consent at any time, without affects the legality of the processing carried out on the basis of consent before its withdrawal, the right to portability, the right not to be subject to an individual decision, the right to go to court in case of violation of the rights guaranteed by The regulation regarding the protection of personal data.